Digital Membership Cards

Frequently Asked Questions

  • A digital membership card is a virtual card you can store on your phone using Apple Wallet (iOS) or Google Wallet (Android). It contains your membership details and can be used to verify your membership status with the Rams.

  • When you sign up to a Rams membership successfully, you’ll receive an email with:

    • “Add to Apple Wallet” link (for iPhone users).

    • “Add to Google Wallet” link (for Android users).

    Simply tap the link that matches your device, and the card will be added to your phone’s wallet app.

    The link also appears on the Success screen when you sign up for the members.

    If you have an existing membership, you can access it by logging in here.

  • Yes, you’ll need either Apple Wallet (pre-installed on iPhones) or Google Wallet (available for download on Android) to store and access your digital membership card.

  • Your digital card updates automatically! For example, if you renew your membership or your details change, the updates will sync to your card in the wallet app.

    If for some reason they haven’t synced on iOS, you can manually refresh them by logging in here, and re-adding the card.

    If you want to update the details shown on the card, you can edit them here.

  • If you get a new phone:

    1. Install Apple Wallet or Google Wallet on your new device.

    2. Login here

    3. If you have a current membership, you can add the card to your wallet again using the appropriate button

  • While the card can show itself when you’re near certain locations, this data never leaves your phone and the Rams never have knowledge of your location through the membership card.

  • Yes, on iOS open the Wallet app and click the (i) or three dots icons. Make sure “Suggest on Lock Screen” is turned off.

  • If you want to take advantage of Rams discounts, you need to present the authentic card inside the Apple Wallet or Google Wallet apps to our partners.

    Our partners have been instructed to not accept screenshots of the membership card.

  • Digital membership cards are encouraged but are not required to prove your membership for offical Rams events, like our parties and Annual General Meeting.

    The digital membership card is required to access partner discounts and deals.